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Ticket Cove

Help Centre

Need help with your booking? Sign in to your Ticket Wallet to view your tickets and order details. For questions about an event, contact the organiser using the contact form at the bottom of the event page, or email Ticket Cove Support.

Ticket Cove support: info@ticketcove.co.uk

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Frequently asked questions

I haven't received my ticket email

Check your junk or spam folder first. If you still can't find your tickets, sign in to your Ticket Wallet or email info@ticketcove.co.uk and we will help you locate your order.

Who do I contact about event timings, accessibility or venue information?

Please contact the event organiser directly. Open the event page and use the contact form at the bottom of the page. If you need help finding the event page, email info@ticketcove.co.uk.

Can I get a refund or exchange?

Refund and exchange policies are set by the event organiser. Check the event page for details, then contact the organiser using the contact form at the bottom of the event page. For platform or payment questions, email info@ticketcove.co.uk.

I can't sign in to my account

Use the password reset page to request a new sign-in link. If you still need help, email info@ticketcove.co.uk.